Privacy Policy
How we collect, use, and protect your information
Frank Martin Site Services is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact details (email, phone number)
- Property address and location information
- Details about your property maintenance requirements
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and quote requests
- Provide our property maintenance services
- Communicate with you about your projects
- Send service-related notifications
- Improve our services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights or safety
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses secure HTTPS encryption for all data transmission.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: [email protected]
- Phone: 07473 065035